Ordering
How ordering works
Five steps between choosing a blade and the courier handing it over. You choose the blade and enter the length, and the rest follows.
From browse to dispatch
The same five steps whether you order one blade for a benchtop saw or a batch for a production line.
Browse
Start in the shop, or let the blade wizard narrow the range by machine and material. Every blade carries the specification its manufacturer publishes.
Configure
On the product page, pick the width and tooth pitch and enter your machine's loop length in millimetres. The price updates as you type.
Pay
Checkout takes cards through Stripe. Your card details are entered on Stripe's payment page and never touch our servers, and the total you pay is the total your basket showed.
Made to order
Your blade is cut from the coil and welded into a continuous loop at the length you entered.
Dispatch
Your blade is packed and sent by courier. Dispatch times, the order cut-off and carriage are on the delivery page.
The details, page by page
Everything around the order itself: how it travels, how you pay, what happens if something is wrong and what a trade account is for.
Delivery
Dispatch times, the order cut-off, carriage and where we deliver.
Payments
Paying by card through Stripe, and what you see at checkout.
Returns and refunds
Why blades cut to length cannot be returned for a change of mind, and what happens if something is wrong.
Trade accounts
For workshops that buy the same blades again and again.
What happens after you pay
When your payment clears, your order is sent for making and you receive a confirmation email with the expected delivery date. The blade is cut, welded and dispatched. The full process is described on the custom lengths page, and the delivery page has the dispatch and courier times.
Ordering questions, answered straight
The questions we hear most before a first order.
Do I need an account to order?
How long does an order take to arrive?
What if I do not know my blade length?
Can I return a blade I ordered in the wrong length?
Welded to your length
Every blade is made to order at the loop length your machine takes.
Published specifications
Technical data comes from the manufacturers' published ranges.
Expected delivery date
Your basket shows when to expect your order before you pay.
UK mainland delivery
We deliver to addresses on the UK mainland.
